Privacy Policy
Think 360 Limited develops, hosts and supports software solutions for organisations across a range of industries, including logistics, ports, manufacturing, healthcare, finance and professional services.
Our solutions include bespoke software development, cloud-hosted applications, customer relationship management (CRM) systems, enterprise resource planning (ERP) systems, mobile applications, operational management systems and associated support services.
To provide these services effectively and maintain our business operations, we need to collect and process certain personal information.
Personal Data We Collect
The personal information we collect may include:
- Company name and business contact details
- Contact details of individuals we work with, including names, job titles, telephone numbers and email addresses
- User account information required to access our systems
- Information provided through enquiries, support requests or project discussions
- Information generated through the use of our software solutions
- Any other information voluntarily provided to us
You may provide this information when:
- Submitting an enquiry
- Requesting a demonstration
- Entering into a contract with us
- Using our software platforms
- Contacting our support teams
- Attending meetings, webinars or events
Cookies & Website Analytics
Think 360 Limited uses cookies and similar technologies to improve the functionality, security and performance of our website, understand how visitors use our website and, where consent has been provided, support marketing and advertising activities.
Cookies are small text files stored on your device when you visit our website. Some cookies are essential for the operation of the website and do not require consent. All non-essential cookies are optional and will only be activated where you have provided your consent through our cookie preference centre.
You can update or withdraw your cookie preferences at any time by clicking the cookie settings link available on our website.
| Cookie Name | Provider | Purpose | Category | Duration |
| cookieyes-consent / consent cookie | Think 360 | Stores cookie preferences selected by the visitor | Necessary | 1 year |
| PHPSESSID | Think 360 | Maintains user session and website functionality | Necessary | Session |
| wp-settings-* | Think 360 | Stores user preferences and website settings | Necessary | 1 year |
| _ga | Google Analytics | Distinguishes website visitors and collects usage statistics | Analytics | 2 year |
| ga* | Google Analytics | Stores and counts page views | Analytics | 2 year |
| _gid | Google Analytics | Distinguishes users for analytics reporting | Analytics | 24 hours |
| _gat | Google Analytics | Controls request rate for analytics processing | Analytics | 1 minute |
| _fbp | Meta | Measures advertising performance and visitor interactions | Advertisement | 90 days |
| fr | Meta | Delivers targeted advertising and campaign measurement | Advertisement | 90 days |
| LinkedIn Insight Tag | Measures audience engagement and conversion activity | Advertisement | Up to 180 days | |
| YouTube Cookies | Google YouTube | Enables embedded video playback and preferences | Functional | Varies |
How We Use Personal Data
We use personal data to:
- Deliver our products and services
- Create and manage customer accounts
- Provide technical support
- Develop, maintain and improve software solutions
- Communicate about projects, updates and service notifications
- Send marketing communications where permitted
- Comply with legal and regulatory obligations
- Protect the security and integrity of our systems
Legal Basis for Processing
Contractual Obligation (UK GDPR Article 6(1)(b))
Where processing is necessary to provide products or services under a contractual arrangement.
If the required information is not provided, we may be unable to fulfil our contractual obligations.
Legitimate Interest (UK GDPR Article 6(1)(f))
We may process personal data where there is a legitimate business interest to do so, including:
- Providing information about our products and services
- Sending industry insights, event invitations and company updates
- Maintaining relationships with existing and prospective customers
- Improving our services and customer experience
We ensure that our legitimate interests are balanced against your rights and freedoms.
You may object to this processing at any time.
Consent (UK GDPR Article 6 (1) (a))
Where required, we will request your consent before processing personal data for specific purposes.
Marketing Communications
From time to time, we may send information relating to:
- Software updates
- Industry news
- Events and webinars
- Product developments
- Company announcements
You can opt out of marketing communications at any time by:
- Clicking the unsubscribe link in marketing emails
- Completing our online contact form
- Calling us on 01482 247022
- Writing to us at our registered address
- Emailing us at enquiries@think360.net
Sharing Your Personal Data
We may share information where necessary:
- To deliver contracted services
- To comply with legal obligations
- To maintain the security of our services
- To protect Think 360, our customers and users
- To support business continuity and disaster recovery processes
We may share information with:
- Trusted technology providers
- Cloud hosting and infrastructure partners
- Professional advisers
- Approved subcontractors
- Regulatory authorities where required by law
Think 360 will never sell personal data to unrelated third parties.
As part of our wider group of companies, information may occasionally be shared with associated businesses where relevant to fulfil a service request or enquiry.
Data Security
Think 360 takes information security seriously and implements appropriate technical and organisational measures to protect personal data.
These measures include:
- Encryption of devices and systems where appropriate
- Secure cloud hosting environments
- Access controls and multi-factor authentication
- Role-based permissions
- Regular security monitoring
- Secure premises
- Data protection and information security policies
- Staff awareness and training
We also assess third-party suppliers to ensure they maintain appropriate standards of security and compliance.
International Transfers
Unless specifically agreed in writing, Think 360 does not routinely transfer customer data outside the United Kingdom.
Where international transfers are necessary, appropriate safeguards will be implemented in accordance with UK GDPR requirements.
Data Retention
We retain personal information only for as long as necessary to:
- Deliver contracted services
- Meet legal and regulatory obligations
- Resolve disputes
- Protect our legitimate business interests
At the end of a contractual relationship, personal data will be securely deleted, returned or anonymised in accordance with agreed contractual arrangements.
Your Rights
Under UK data protection legislation, individuals may:
- Request access to personal data
- Request correction of inaccurate information
- Request deletion of personal data where applicable
- Restrict processing in certain circumstances
- Object to processing based on legitimate interests
- Request data portability where applicable
- Withdraw consent where processing relies upon consent
Complaints
If you are dissatisfied with how we have handled your personal data, please contact us first so we can investigate the matter.
You also have the right to complain to the Information Commissioner’s Office (ICO).
For information on how to contact the ICO, visit https://ico.org.uk.
Contact Us
If you have any questions about this Privacy Policy or how we process personal data, please contact:
Think 360 Limited
The View, Bridgehead Business Park
Hessle
HU130GD
Email: enquiries@think360.net
Telephone: 01482 247022
Last Updated: 22/07/2026
